Open Positions as of March 21, 2014
Andrews Federal is growing…Come grow with us! Director of Marketing Directs the Strategic Marketing Program of the Credit Union to contribute to the achievement of overall credit union goals. Plans and implements marketing, sales and product development programs, both short and long range, targeted toward existing and new markets. Bachelors Degree in Sales, Marketing or Business preferred with a minimum of seven years related experience with progressive managerial responsibilities.
Ensure all collection activities comply with regulations and credit union policies and procedures. Maintain the credit union’s targeted delinquency and charge off ratios. Identify trends and report on elements of risk including delinquency, bankruptcy, repossessions, and foreclosures. Monitor and coach collectors to achieve monthly performance metrics.
Candidates must have proven track record of success as a Collections Manager in a banking environment for five or more years. Dialer experience helpful.
Lending Support Services Supervisor
Supervises the daily operation of the stateside and overseas collateral documentation, loan servicing, and quality control areas. Performs a variety of servicing and technical support functions, performs queue management, overseas lien perfection and release, coordinates quality control, makes adjustments and corrections to Andrews Federal’s secured consumer loan files and perfecting liens.
Requires five years of loan experience, preferably in a titles and consumer loan servicing environment. 2 or 4 year degree in a business related field. Must have working knowledge of applicable U.S and overseas title rules and requirements. Must have working knowledge of applicable laws and regulations related to lending (Reg. B, Reg. Z, Fair Credit Reporting Act, and Bank Secrecy Act). Must also have progressive supervisory skills. Must have good PC skills to include word processing, report writing, spreadsheets and basic math skills. Must be detail oriented, and have a working knowledge various office equipment such as computer terminal, fax machine, copier, 10 key calculator and telephone. Must have excellent organizational, verbal and written communication skills. Must exhibit exceptional staff and member relation skills.
Under direct supervision, monitors, reviews and verifies assigned General Ledger accounts to ensure accuracy of account balances. Performs daily account analysis and reconciliations and works with Group Vice President, Secondary Markets to ensure secondary market entries accounted for properly.
Requires a Bachelors Degree in Accounting. Minimum five years of related work experience with emphasis on account reconciliation and financial reporting in the mortgage industry. Functional knowledge of GAAP and FASB rules required. Must have excellent analytical and problem-solving skills. Proficiency in Microsoft Office software with an emphasis on Excel. Must have excellent organizational, verbal and written communication skills.
Chief Lending Officer
The Chief Lending Officer (CLO) reports directly to the President/CEO and is responsible for developing, implementing and administering all aspects of Andrews Federal Credit Union’s (CU) direct and indirect consumer, mortgage, commercial and education loan programs as well as its lending related compliance, pricing, production, servicing and secondary marketing functions. The CLO develops and executes the credit union’s level lending strategies; directs the processing, underwriting, funding, servicing and secondary marketing of all lending products; develops and administers the credit union’s loan participation program. Also responsible for collection strategies, practices, and results for the CU.
In addition, maintains continued appraisal of general economic conditions. Anticipates changes as they may impact areas of responsibility and the CU overall. Develops, recommends, and implements programs, policies, or procedures commensurate with the situation in order to best utilize the lending function for the CU.This position directs the CU’s loan-to-asset ratio to ensure the improvement of this ratio over the short term, and maintaining a strong ratio over the long term. Requires seven to ten years similar or related experience with senior management of a financial institution and experience in managing a business, mortgage, and consumer loan portfolio and collections. Extensive involvement within the CU industry is highly desirable. Educational requirement: Equivalent to a college degree (BS or BA in a relevant field). Master’s degree preferred
Consumer Lending Manager manages and directs Consumer Lending Operations for the Credit Union. Responsible for organizing and directing the operations of the Consumer Lending Department including policies, procedures, compliance, budget, day-to-day operations, and production relative to the origination, underwriting, processing, closing, and servicing of consumer loans. Manages, evaluates, and coaches a team of originators, servicers and processors. Monitors the rapidly changing legal/regulatory/competitive environment of consumer lending. Proactively manages consumer lending pipeline and processes to ensure timely and accurate loan processing, decisions and closings. Maintains open lines of communication with members, employees and strategic partners to ensure quality loan applications and processes. Coordinates loan process with branches and overseas operations. Requires an undergraduate degree in Business, Accounting, Finance, or a related field, or equivalent training/experience. Three to five years of recent experience in consumer lending management or related financial services business required. Must have working knowledge in underwriting, processing, closing, and servicing consumer loans. Must have working knowledge of applicable laws and regulations related to lending including, but not limited to, REG B , ECOA, FCRA, and Reg Z. Must have strong PC skills to include word processing and spreadsheets. Must possess strong technical, quantitative reasoning, problem solving, organization, decision-making, and administrative skills. Must have excellent organizational, mathematical, verbal and written communication skills. Must exhibit exceptional staff and member relation skills. Prior sales experience preferred.
Indirect Loan Officer Underwrites indirect lending applications from dealerships (automobile/motorcycle/recreational vehicle) within a specified period of time. The incumbent will function as a communication conduit by, and between, the indirect lending area and various internal and external end points on loan related matters. Responsible for providing accurate and timely responses to Dealers regarding the loan decision. Collaborates with the manager to develop strategies to increase dealer participation. Utilizes reports to target indirect dealer business activity. Represents the Credit Union at dealer auto sales, conducting on-site membership sign-ups and cross-selling products and services. Maintains frequent contact with vendors. Provides dealer activity reports. In addition, you will gather additional documents to ensure the loan package is complete and disbursed. Requires two years credit union experience with at least one in indirect lending; organizational skills and effective communication skills, including the ability to make presentations; comprehensive knowledge of the financial service market.
Mortgage Servicing Supervisor Oversee and coordinate all mortgage loan servicing activities including monitoring of subservicer and managing of subservicing relationship. Responsible for performing a variety of tasks including; overseeing delivery of new loans files, investor remittance and reporting, property tax and insurance payments, escrow account analysis, interest rate change notifications/modifications, and payoff processing/reconveyances. Responsible for managing the loan documentation area to ensure completeness of loan files after closing. Requires a minimum of five years working in residential mortgage loan servicing, specifically with Ginnie Mae, Fannie Mae, and Freddie Mac. Preferably 3 years in a management capacity. Must have previous tax, insurance, and escrow experience, as well as investor relations experience. Must have working knowledge of FHA, VA and conventional guidelines for mortgage loan origination and servicing as well as applicable laws and regulations related to lending (e.g. Truth-in-Lending, HMDA, RESPA, ECOA, Fair Credit Reporting Act, and Bank Secrecy Act). Knowledge of FICS mortgage origination and servicing software preferred. Must have strong PC skills including word processing and spreadsheets. Must have excellent organizational, verbal and written communication skills. Must be detail oriented.
FT and PT Tellers Assist members in performing various business transactions to include processing deposits and withdrawals, loan payments, money orders, and various other transactions. Provide members with account information and responds to member inquiries. One year of teller experience or cash handling experience which would have included balancing responsibilities. Prior sales experience is preferred. One year of general office experience. Knowledge of various equipment, including calculator, computer terminal and word processing systems. Excellent interpersonal, verbal and written communication skills.
Telephone Sales and Service Representative Respond to inbound calls from members. Assess service and resolve members’ needs. Perform transactions by phone. Promote products and services appropriate to the members’ needs. Assist members with consumer loan products and intake loan applications by phone. Highly effective customer service and sales skills. Must possess excellent computer navigation skills and a working knowledge of MS Office Word, Outlook, and Excel. Must exhibit excellent organization skills and attention to detail. Excellent written, verbal and interpersonal communication skills are a must.
PT Financial Services Representative NW Washington DC The Financial Service Representative position is responsible for the tactical initiatives as they relate to building member primary relationships, providing world-class service and achieving branch goals. Continually improve financial center and operational performance while remaining committed to the credit union’s core values. Promote and build positive relationships with members and provide solutions to their financial needs. Build positive relationships with other lines of business by interacting with other business units. Demonstrate effective communication with all internal and external business partners, including the retail partner, while effectively communicating upwards and across the organization. Provide solutions to member problems, complaints and dissatisfaction. Apply approved processes to ensure branch security is in alignment with credit union policies and in compliance with state and federal regulations. Minimum of six months cash handling and balancing experience; one year of, customer service experience which would have included sales responsibility in a goal and/or commission-based environment within the past three years. Must be available to work Monday- Sunday for 20-30 hours per week.
Apply online at http://www.andrewsfcu.org