Old Navy Potomac Yards is Hiring!

Customer Experience Associate - Old Navy - Potomac Yard Center
 
The Customer Experience Associate drives results and enhances the customers experience by providing exceptional service that supports Old Navy’s Service Vision. The Customer Experience Associate upholds the standard of Friendly, Available, and Quick on the Sales Floor, Fitting Room and Cashier Work Centers. The Customer Experience Associate’s #1 priority is the customer. The Customer Experience Associate is committed to offering the customer Friendly, Available and Quick service in all aspects of their shopping experience. The Customer Experience Associate drives sales through acknowledging customers, responding to customer cues, supporting other customer service team members and working quickly. The Customer Experience Associate is responsible for offering and educating customers on the benefits of Old Navy Card. The Customer Experience Associate maintains a neat, clean and organized working and shopping environment. The Customer Experience Associate may be assigned to work on the Sales Floor, Fitting Room, or Cashiering Work Centers. 
  • Indicate availability to the customer by facing the front of the department.
  • Acknowledge and greet the customer within ten feet of entering the area.
  • Assess needs by responding to customer cues.
  • Offer solutions for out of stock items (alternate item, OLDNAVY.com).
  • Educate customers on the benefits of Old Navy Card.
  • Work quickly without pressuring customers to rush, be respectful of customers time.
  • Support cashier and fitting room as immediate backup.
  • Maintain neat, clean and organized sales floor through organizing, hanging and folding merchandise.
  • Follow up with customers to see if they need additional assistance.
  • Offer additional sizes styles or colors to increase sales levers.
  • Clean fitting room area and maintain go backs to Old Navy standards.
  • Acknowledge additional customers and set expectations for service.
  • Prioritize assisting customers over other tasks.
  • Compliance with all Old Navy policies and procedures.
  • Acknowledge customers- greet them with a smile.
  • Follow all cash handling procedures per company guidelines.
  • Prioritize cashiering over Sales Floor tasks - open new registers to minimize wait time.
  • Acknowledge additional customers in line.
  • Offer and explain Old Navy Card.
  • Work efficiently to speed up checkout.
  • Thank customer and invite the customer back.
Qualifications
  • Demonstrated time management and organizational skills.
  • Proven written and verbal communication skills.
  • Demonstrated passion for extraordinary customer service.
  • Attention to detail.
  • Ability to prioritize tasks.
  • Retail experience preferred.
  • Ability to effectively communicate with customers and store personnel.
  • Lift and carry up to 50 pounds.
  • Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, climbing.
  • Ability to work with/ around cleaning chemicals.
  • Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
Providing our customers with an optimal shopping experience is our #1 priority.  We work as a team, and team members are expected to perform a variety of cross-functional tasks as assigned by the leader on duty or as needed to ensure overall customer satisfaction.  This job description intends to describe the general nature and level of work people assigned to this job perform.  It is not intended to include all duties and responsibilities.  The order in which duties are listed is not significant.

} Date Posted: 2 weeks ago

Road Runner Sports : Careers - Falls Church

Join Road Runner Sports and be part of a team committed to having FUN and making our Customers feel great!  Since 1983, our team has been WOW’ing our Customers with our enthusiasm, energy, expertise and passion. 

As a Retail Fit Expert Team Lead, you can rely on:

Receiving the tools & training to maximize your bonus so you can earn up to $18 per hour!

Up to 40 hours per week!

A FUN environment and where you’ll LOVE to come to work!

Team Member Benefits, including medical, dental and vision.

A fantastic gear discount on all the best shoes, apparel and accessories.

Developing your skills to drive your career forward! 

 What will YOU get to do?

Using proven Road Runner Sports technique, help find your Customers their perfect shoes, apparel and accessories!

Build relationships as you learn Customers needs and assist them with getting the right gear.

Engage with new and fun people!

Contribute to a well organized, clean and great-looking store

And more!

 Looking for the following qualifications:

A minimum of 2 years work experience.

Open availability and willingness to work nights and weekends, as needed

Demonstrate your passion and a sincere desire to provide an outstanding Customer experience.

Consistently demonstrate your ability to WOW! your Customers by being trained to communicate the ‘Road Runner Sports Way.’

Willing and able to embrace change

Do you have what it takes? Send us your application TODAY!

} Date Posted: 2 weeks ago

Inbound Customer Services Agent | Access World Wide

- NOW RECRUITING FOR OUR MAY 31, 2013 TRAINING - 
 
MINIMUM HOURLY WAGE: $14+
SHIFT: 9:30AM TO 6:00PM FRIDAY TO TUESDAY
WEDNESDAY AND THURSDAY OFF 
Are you friendly and highly motivated? Want to do something meaningful?
 
We are looking for customer services agents to wow customers by directly assisting them with their customize graphics and print order. Most of all, we need team players who share our commitment to customer satisfaction and will learn quickly in our fun, intense, and results-oriented environment.
 
Essential Functions:
 
Answer inbound calls from prospective customers; and help completing their orders.
  • Identify customer needs through open-ended questions and a consultative approach
  • Quote prices, service dates and payment terms
  • Maintain quality customer service and maximize customer satisfaction levels 
Minimum Requirements:
  • High School Diploma or GED required, College degree plus
  • 6+ months customer service/sales experience a plus
  • Call Center experience preferred
  • Strong computer skills
  • Strong attention to detail & ability to multi task a must
  • Pleasant phone voice; excellent communications skills
  • Must successfully pass a background check
  • Scheduling flexibility and a high level of dependability required
Benefits: 
  • Above average hourly wage
  • Medical/Dental/Vision benefits after 60 days of employment
  • Vacation Accrual
  • Short Term Disability Insurance
  • Life Insurance
  • 401k w/company match
  • Direct Deposit available
  • On-site Fitness Center; FREE to employees
  • Casual Dress Code
  • Excellent opportunity for growth within the company
  • Various Employee Recognition programs
If you meet the above minimum requirements and would like to be considered for this excellent opportunity please submit your resume’ or application today for immediate consideration. You live around the Falls Church area, we encourage you to apply now!!

} Date Posted: 2 weeks ago

Goodwill of Greater Washington - Falls Church - Now Hiring

Position Summary:
Provides excellent customer service to retail customers and maintains the sales floor to ensure an exciting shopping experience.
 
Essential Duties and Responsibilities:
  1. Provide professional and courteous customer service to all customers.
  2. Demonstrate accurate cash handling skills including making change, and operate and maintain the cash register, check and charge card machines.
  3. Know the merchandise being sold and answers customer’s questions courteously and promptly.
  4. Keep floor merchandise neat and orderly (racks, shelves, bins, and hangers), and assist customers with purchase selection if requested.
 
Other Duties and Responsibilities:
  1. Maintain an orderly and clean register area.
  2. Assist with shipments and ensure that merchandise is taken from the truck and place on the floor in a timely manner.
  3. Be familiar with store security procedures and exercise security practices when necessary.
  4. Perform store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including restrooms and dressing rooms).
  5. Perform other duties as assigned by management
Required Qualifications:
  1. Ability to effectively communicate with customers and GGW associates.
  2. Basic math skills.
  3. Ability to stand for prolonged periods of time (up to 7 hours per 8 hour shift).
  4. Ability to lift up to 40 pounds frequently.
  5. Ability to bend frequently.
  6. High School Diploma or equivalent. Work experience may be substituted for education.
  7. Six months experience in similar work environment or equivalent training.
  8. Ability to provide world-class customer service to all of our customers.
Preferred Qualifications:
  1. Previous experience working in a retail environment.
  2. Excellent customer service related skills.
  3. Working knowledge of a cash register.

} Date Posted: 4 months ago

WETA is Hiring An On-Air Fundraising Associate

Participate in the development and execution of on-air fundraising campaigns to maximize fundraising income. Coordinate production elements and provide production support for television and radio fundraising campaigns.

Responsibilities:

  • Collaborate with Executive Director and Producer, TV & FM Fundraising to coordinate production elements and scheduling for all on-air fundraising, including television pledge drives, radio pledge drives, radio pledge specials and fundraising television pledge projects.
  • Create graphic elements for on-air and online fundraising using Photoshop and studio facilities.
  • Serve as back-up line producer during TV pledge drives and as a shift producer during FM pledge drives.
  • Assist in writing, production and editing of on-air spots, pledge breaks and pledge programs.
  • Serve as liaison with Air Operations to review break schedules and rundowns leading up to and during TV pledge drives.
  • Collaborate with other WETA departments in all areas involving on-air fundraising.
  • Distribute fundraising information to Audience Services, Data Entry personnel, On Line services staff, Volunteer services, and other WETA employees in need of on-air campaign detail.
  • Proof TV and FM pledge scripts and create script cover sheets during pledge drives.
  • Monitor PBS Express system for program feed schedules, video material feed schedules, promotional material and coordinate the recording of these materials through WETA’s Programming Department.
  • Maintain, organize and catalog videotape library.
  • Participate in special projects and perform other duties as assigned.

Qualifications:

  • Knowledge of studio and field television.
  • Ability and interest to learn public broadcasting on-air fundraising.
  • Knowledge of television production, including image manipulation (Photoshop) and video editing (Final Cut Pro or AVID)
  • Knowledge of and ability to use common social networking platforms (i.e., Facebook, Twitter, LinkedIn)
  • Excellent organizational, project planning and time management skills with careful attention to detail.
  • Demonstrated ability to work effectively both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
  • Strong understanding and application of computer technology to efficiently accomplish work, using Microsoft Office programs, email, Internet, database management software. Familiarity with Convio, and other database management skills highly desired.
  • Excellent interpersonal and communications skills, both oral and written. Ability to establish and maintain rapport with people at all professional levels.
  • Ability to work irregular shifts, long hours and weekends prior to and throughout the TV and FM pledge drives.
  • Enthusiasm for new ideas, initiative and strong can-do attitude.

Education and Experience:

  • College degree or equivalent combination of education and experience.
  • Minimum three years of broadcast media experience.
} Date Posted: 4 months ago

Now Hiring Full Time Toll Collectors for Dulles/Tysons Corridor

JOB DESCRIPTION

The Toll Collector position is responsible for accurately classifying vehicles, collecting tolls, verifying the authenticity of U.S. currency in denominations of $5 or larger tendered to pay tolls, and counting change back to motorists traveling through toll lanes. This position essentially functions in an outdoor work environment in all weather conditions. Duties also include the ability to complete accurate operational reports and balance cash deposits for funds collected and tickets received. Toll collectors must speak and understand English proficiently in order to effectively and courteously communicate with motorists and other Toll Plaza workers. Toll Collectors must also be able to provide on-the-job training to newly-hired Toll Collectors, and to perform the responsibilities of the Toll Supervisor in his/her absence. This work impacts the traveling public and requires courtesy, efficiency, and professionalism at all times. Peak traffic conditions require that a high volume of transactions be processed under demanding conditions. This work impacts the traveling public, and as such, requires courtesy, efficiency, and professionalism at all times.

Apply On-line

} Date Posted: 4 months ago

Protein Bar coming to Ballston, Now Hiring!!

We are always looking for passionate people to join the team. Look around the website a bit—at our food, our mission, our principles and beliefs, our locations—and if you think this sounds like the greatest gig ever, we want to hear from you. Most of our active hiring is in our stores where you will get:

  • An opportunity to earn a bonus
  • Flexible schedules
  • A company dedicated to promoting from within
  • A fun, friendly atmosphere
  • Free lunch (or breakfast, or dinner)
  • Product discounts (think Kombucha at a discounted price!)
  • Health Benefits (full-time, salaried managers)
  • Paid vacation (full-time employees)
  • Direct deposit

We are currently hiring Team Members, Team Leads, Delivery Team, Assistant Managers and General Managers.

Working at Protein Bar will be challenging. You’ll be asked to learn new things, try new flavors, and grow with every experience. We make mistakes—and we always try to learn from them. Our people have opinions and we listen to them. In fact, it’s kind of a requirement that you contribute in this way. You will share your thoughts, ideas, and concerns—we promise to always listen to you, even if we can’t always give you what you want. You’ll be treated fairly—and also held to a pretty high standard regarding performance. If you choose, you will grow from this.

Our goal is that you look back and say “I’m a better person now than I was before I joined Protein Bar.” You will take the responsibility for your career—and we will be there to provide expectations, resources, tools, feedback, and praise. If you join our team and stay for a month, you’ll probably think this is all BS. If you join our team and say for year, you’ll know exactly what we are talking about.

Sound good? We thought so. Apply now »
} Date Posted: 4 months ago

Ritz Carlton Tysons Corner Now Hiring!!

The Ritz-Carlton, Tysons Corner currently has opportunities in the following departments:

Non-Management

  • Server- Banquet-On Call
  • Host/ess- Lobby Lounge (Seasonal)
  • Massage Therapist- Part-time
  • Cook I- Casual Dining
  • Cook I- Employee Dining Room

Management

  • Business Travel & Leisure Sales Manager-Level I

Apply online at: ritzcarlton.com/careers

} Date Posted: 5 months ago

RAD Campaign is hiring an Interactive Web Designer

Rad Campaign, one of the most fun web agencies that you will ever tech out with, is hiring a rad Web Designer based in Washington, DC. If you’re a web designer with at least 3 to 5+ years of professional experience creating a diverse range of web brands that tell powerful stories, and inspire people to get involved and take action, then we want to hear from you. If you’re looking to create social change for some of the best nonprofits and campaigns on this planet (UNICEF, Union of Concerned Scientists, Craig Newmark’s (of craigslists) personal philanthropy project: craigconnects, Hillel International, and a whole lot more) Rad Campaign is the place where you can use your creative and UX skills to change the world.

As one of the top web agencies serving the nonprofit and labor union communities, we create websites, marketing, and social media campaigns that advocate for laws and policies to support women, children, the LGBT community, and human rights around the world. We fight to conserve America’s national forests and wildlife. We mobilize people across the U.S. to fight for labor reform and real healthcare reform and much, much more.

We also organize and host a series of popular events like the Women Who Tech TeleSummit and Nonprofit 2.0. In addition, we’re very involved in the DC Tech community. We have sponsored Ignite DC, have curated the nonprofit track for DC Week, etc.

Responsibilities

  • Create beautiful web designs (including responsive design for mobile) that are grounded in strong usability.
  • Generate site wireframes that illustrate functionality and organization determined in functional requirements and site map stages of a project.
  • Present concepts to clients and synthesize feedback into subsequent design iterations.
  • Generate well-organized comps that are ready to hand over to developers. HTML knowledge and understanding how comps translate to code is important in this role.
  • Collaborate with developers and make changes/create assets as needed.
  • Work with developers to do quality assurance before site is launched.
  • Keep up to date on design trends and techniques, and how they relate to new possibilities in web design.
  • Create infographics on diverse topics that tell a story and are visually compelling, through an iterative process.

You Should Be Rad And:

  • Participate in project discovery meetings and be able to translate client articulated needs into beautiful, functional visuals while collaborating with other staff to help produce, site maps and fully-realized wireframes.
  • Be skilled in design apps, e.g., Illustrator, Photoshop, and InDesign.
  • Be very comfortable working in a fast paced environment and meeting deadlines.
  • Have a good understanding of HTML and CSS, particularly the benefits and limitations of HTML5 and CSS3 and how they can enhance design.
  • Be a good communicator, comfortable working in teams, listening to and incorporating feedback.
  • Be comfortable interacting with and presenting to clients.
  • Be able to design for different subject matter, utilizing very different styles based on the project goals and client preferences.
  • Understand UX principles and how to apply them for the web.
  • Organize information in easily digestible formats (including infographics).
  • Manage and estimate timelines for multiple projects.
  • Just frickin’ love making things look good.
  • Bonus if you have a love for print design and like to produce reports, posters, brochures, logos, and brand collateral.

Benefits

Health Insurance - PPO, 401K and match, Flexible Spending Account, 4 weeks vacation, 2 weeks sick/personal, federal holidays observed.

Our Rad Culture:

Our culture rawks! When we started Rad Campaign in 2004, we wanted to create an agency where people jumped out of bed in the mornings ready to conspire to make a difference in this world. We wanted to create a place where people felt valued, empowered to experiment and innovate, and had a strong voice in the projects we take on. And equally important we wanted people to grow professionally. We’re proud to say that we have created that culture. We are group of activists, coders, strategists and artists that are:

  • Fun
  • Collaborative
  • Creative
  • Social
  • Vegetarian-friendly (we do monthly potlucks
  • Innovative (not to be confused with shiny object syndrome)
  • Animal-loving (we love pets in the office
  • Generous
  • Honest and transparent
  • Analytical
  • Flexible
  • Foodie-lovin’
  • Coffee-obsessed
  • Compassionate
  • Activist driven
  • Hands on
To apply, please send your cover letter, resume and portfolio to apply@radcampaign.com with the subject line Rad Web Designer. Can’t wait to meet ya.

} Date Posted: 5 months ago

Hurricane Sandy Cleanup

The R-TOP Outreach, Inc.

1601 Hull St., Richmond, Va.  23224

Pastor Allen George is looking for 300 people to help with the Hurricane Sandy Cleanup. If you know someone who is looking for work listed see the information below:

Minimum 2 weeks stay; maximum the duration of the cleanup. All transportation will be provided along with hotel and food. Hours are 6am-6pm daily, 7 days a week. The pay starts @$10.00 an hour, and you must have a valid ID. 

You will receive a 1099 tax form (no taxes will be taken out, you are responsible for your own taxes) if you have the additional criteria listed below the pay will be increased:

  • VETERANS
  • DRIVERS LICENSE
  • PICKUP TRUCK/ 15 PASSANGER VAN

The following equipment and clothing is needed: Safety shoes, safety glasses, safety gloves, safety helmet, box cutter, hammer and warm clothing.

For additional information contact Eloise Marshall, Administrator of NLPC, 571-243-0050, or email newlifepraisecommunity@gmail.com.

} Date Posted: 6 months ago

Relay Foods Is Hiring at the Washington D.C. office!

Washington D.C.

Relay Day Team Member

We’re looking for an energetic person to join our Operations Team, which manages all of the Relay’s logistics. We need someone who is highly motivated, flexible, hard-working, able to solve problems quickly and under pressure, detail-oriented and organized, as well as extremely friendly and personable.

Responsibilities

The primary hours for this postion are between 12 - 10 pm with the opportunity to expand into morning hours with experience. You’ll be responsible for everything from working directly with our partner retailers to driving the pickup route to handing orders off to customers at our pickup locations around town.

Qualifications

  • An energetic leader who is committed to the success of the team.
  • Willingness to work overtime and flexible hours.
  • Time management skills to work in a fast-paced environment.
  • Attention to speed and consistency.
  • Valid driver’s license with clean record.
  • Comfortable driving in all types of inclement weather.
  • Strong interpersonal skills to build rapport with others
  • Ability to handle and resolve customer issues with the highest level of professional service.
  • Experience in sales or client service environment preferred.
  • Able to lift up to 50 pounds.
  • Highly effective oral and written communication skills.

Compensation

Competitive starting pay for 30-35 hours per week and the full benefits package that includes vacation time on an accrual basis along with health care and disability insurance.

The position also includes significant opportunities for advancement, as the company continues to grow.

If this gets you excited, please send your resume and a short note as to why you want to work for Relay to careers@relayfoods.com.

} Date Posted: 7 months ago