JOB DESCRIPTION

The Toll Collector position is responsible for accurately classifying vehicles, collecting tolls, verifying the authenticity of U.S. currency in denominations of $5 or larger tendered to pay tolls, and counting change back to motorists traveling through toll lanes. This position essentially functions in an outdoor work environment in all weather conditions. Duties also include the ability to complete accurate operational reports and balance cash deposits for funds collected and tickets received. Toll collectors must speak and understand English proficiently in order to effectively and courteously communicate with motorists and other Toll Plaza workers. Toll Collectors must also be able to provide on-the-job training to newly-hired Toll Collectors, and to perform the responsibilities of the Toll Supervisor in his/her absence. This work impacts the traveling public and requires courtesy, efficiency, and professionalism at all times. Peak traffic conditions require that a high volume of transactions be processed under demanding conditions. This work impacts the traveling public, and as such, requires courtesy, efficiency, and professionalism at all times.

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